Booking Policy

Customers can submit an enquiry through:

• Website enquiry form
• Phone
• WhatsApp
• Email

Please provide accurate travel dates, guest information, destination and service requirements.

All resort, hotel, safari and travel services are subject to availability. Submitting an enquiry does not guarantee:

• A specific resort
• Room category
• Safari zone
• Safari vehicle
• Safari timing
• Dhikala accommodation
• Travel date

Availability must be confirmed before booking.

An enquiry is not a confirmed booking.

A booking becomes confirmed after the required availability, customer details and payment formalities have been completed and the applicable confirmation has been issued.

Customers are responsible for providing accurate:

• Name
• Mobile number
• Email address
• Travel dates
• Number of travellers
• Identification details
• Other information required for the booking

Incorrect information may affect the ability to provide the booked service.

Safari bookings may require specific information according to the applicable forest department or tourism authority rules.

Customers may be required to provide valid identification and accurate passenger details.

Safari zone, vehicle, date and timing are subject to availability and applicable authority regulations.

Travora Heights can assist customers with applicable Jim Corbett safari experiences, including Jeep Safari, Canter Safari and Dhikala-related arrangements, subject to availability and relevant rules.

A preferred safari zone or vehicle is not guaranteed until the booking is confirmed.

Dudhwa safari arrangements are subject to the rules, availability, timings and operating conditions of the relevant authorities.

Travora Heights can assist with planning and booking coordination based on the available options.

Resort bookings are subject to:

• Property availability
• Room category
• Travel dates
• Meal plan
• Guest details
• Property-specific policies
• Applicable payment terms

The selected property's specific policies may apply to your booking.

For travellers looking for a premium stay, Travora Heights can help explore suitable luxury resorts in Jim Corbett based on:

• Location
• Budget
• Room category
• Amenities
• Travel dates
• Guest requirements

A luxury property or specific room category is confirmed only after successful booking.

The required payment amount and payment method will be communicated before confirmation.

Payment requirements may vary depending on:

• Resort
• Safari
• Package
• Supplier
• Travel dates
• Booking terms

Once the booking has been confirmed, the relevant booking details will be shared through the registered email address and WhatsApp number.

Customers should carefully review all details after receiving the confirmation.

For confirmed bookings, changes are subject to the applicable booking terms.

Where a supplier or authority has a different mandatory policy, the applicable supplier/authority terms will govern that component.

Cancellation is governed by the separate Cancellation Policy and the applicable terms of the resort, safari authority or third-party service provider.

Customers should review those terms before making payment.

Booking a safari does not guarantee a tiger or any particular wildlife sighting.

Wildlife encounters are naturally unpredictable.

Safari bookings remain subject to applicable government, forest department, tiger reserve and tourism authority rules.

Any changes imposed by the relevant authority may affect the confirmed itinerary.

Customers must:

• Provide correct information
• Carry required identification
• Follow safari rules
• Follow resort rules
• Follow guide/driver instructions
• Respect wildlife
• Avoid littering
• Make payments within applicable timelines

Some services may be fulfilled by independent providers.

Their applicable policies and terms may apply to the relevant component of your booking.